September 28, 2006
Chatter Email Interfering With Treo's Verizon Broadband Connection on MacBook PC
Some of you know I got the Treo 700P about a month or so ago. One of the main reasons I got it was to use the high speed connection with my MacBook Pro. First thing I did, before installing any software on the Treo was to tether the two together via bluetooth and it worked fine. Then for some reason it stopped working and I was only able to get it to work sporadically.
I called Verizon who put me in touch with Palm's Treo Mac support. They had me clean off all the stuff from the Treo - which makes sense, since they felt someone was conflicting with the connection. I did that and I was back on the EVDO network but it only lasted a short time. I then began installing software again, and presto, back offline and unable to connect. Really frustrating.
I think I have finally narrowed it down to the software that was interfering with the Verizon Broadband Connection.
Chatter Email, it is what I use to check email on my Treo. It absolutely rocks, I love pretty much everything about it. The developer is constantly adding new features and it runs so smooth. But it doesn't let me connect to the Verizon Broadband EVDO Connection. But I have a solution, when I want to connect to the Verizon Broadband Connection, I just select "Shutdown & Disconnect" from the "Sys" menu in the Chatter Email program. I wait a few seconds until it shuts off and then I connect via my Mac to my Treo and presto, I got EVDO!
It worked the past two times I tested it. Last night at home, where it never worked. And this morning at the office.
If anything changes, I'll document it. I am actually going to call Palm to let them know. I am sure this can help others.


Comments
I'm thinking about getting a Treo 700p from Sprint. Have you tried the EVDO using parallels and winxp and a usb cable? From what I've read the bluetooth is huge bottle neck, but the USB support only works on windows. I'm curious if you can get better speeds using parallels and the USB cable.
Posted by: Tom Friedhof | October 11, 2006 12:11 PM
I have not tried that.
Posted by: Barry Schwartz | October 11, 2006 12:30 PM
Are you paying for the data plan as well as the $15 Verizon Broadband Connect? Or are you able to tether without?
Posted by: Taryn Rampley | January 31, 2007 4:28 PM
I am paying for the data plan, yes $15 per month.
Posted by: Barry Schwartz | January 31, 2007 4:36 PM
Just set each of your mailboxes to work offline. Then check the QSync box and set the QSync frequency to at least a few minutes to free up connections.
Posted by: Gary Krueger | October 11, 2007 10:47 AM