As I told you, I had to get my bulb fixed on my car. I had a 1:30 appointment... I never described the Lexus service center...
You drive up to the Lexus dealer, right off Route 17, in Ramsey NJ. You pull up to the service center and drive into a waiting room for the car - I call it a car waiting room. A valet guy takes down your information and tells you to go into the Lexus service station on the left. I walk in, and a secretary greets you. You then are told to meet with a service representative who takes down the problem with the car and has you sign a document or two. He then asked me to wait in the human waiting room.
So I go there, this is my first time waiting, I normally get a loaner car...
It is a sweet room. LCD screen, free wifi, free bottled water, free sodas, free cappuccino/coffee machine, free cake and free deli sandwiches. So while I waited, I decided to take video on my Treo.
I was sitting in the right front corner, and I panned left. Then I walked up to the food.
While I was there, about 30 minutes, I saw a guy come in three different times to refill the food and empty the garbage. During those 30 minutes, only three people took anything from the table.
Nice place. I should have taken video of the car waiting room.


Comments
I bought my wife a GX470 last year and she's been raving about the service. I finally went myself - an oil change or something basic, and Lexus service is amazing!
I may need to change cars. :)
Posted by: Lee | April 23, 2007 5:59 PM
Yea, I think the next Lexus i will be getting (in about a year) will be the GS http://www.lexus.com/models/GS/
Posted by: Barry Schwartz | April 23, 2007 6:04 PM