verisignAbout two point five :) weeks ago I got a notice that I had to renew one of my wild card security certificates with Verisign.

Knowing what a hassle it is, I started the renewal process immediately. Now, two point five weeks later, we are still in the process of renewing.

Why is it such a big deal? Well, I have a feeling we are the only one using Verisign for wild card certificates. It seems like whenever we have to renew, no one knows what to do. I have to speak with several different people, who then talk to several different people, before anything can get done.

I am really close now. Our order has gone through and now we just need to go through the four steps of verification. Three of the four steps are done, now my billing guy needs to update the payment step and then we should be issued a revised CSR (certificate signing request).

We are far from out of the woods. I am afraid, like last year, the from CSR is issued and we will have to go through the process again.

This is exactly why I started a month prior to renew the wild card certificate.

There is one really cool step where you have to prove you are from that organization and that you ordered the certificate. They ask you to click on a web site and then that web site asks you to type in your phone number. Then it calls you and you are given a pin to enter in. You enter the pin in and then they call you back with a new pin to enter. If done correctly, the step is done. I wrote more about it last year at the RustyBrick tech blog.

Anyway... Verisign is a pain but that one cool feature is fun.