Yesterday afternoon, the shower door and mirror guys came to install shower doors and mirrors in the bathrooms. I have to say, I was disappointed with the service. Besides for them not listening to my wife's requests and chipping a mirror, see the picture below --- it gets worse.
One of the installers come down and ask to speak to me. I say, "how is it going". He taps on his note pad and says, "its time you pay". I ask him, "are you done?" He said "no." So I said, "why should I pay?" I add, "I already gave a 50% deposit three weeks ago." He said, "Well, most of it is done." I replied, "I am not paying until it is all done."
Those things really make me upset. I wasn't mad, I was just really disappointed and embarrassed for him. It is just not right to ask for payment, when:
(1) I gave 50% already
(2) The work is not done
(3) The mirror is chipped
(4) And the manner he asked for the money
We called the owner today to show him the problem with the mirror. He said he will replace it. Who knows how long it will take.
Now, let me take you back a bit. Remember the The Invisible Shower Door where I told you this company said they already installed my shower doors? See why I am even more upset and not trusting?
This is one problem I had so far with the work that needed to be done on the house. I have been very fortunate.



Comments
CRACKED MIRROR BAD LUCKKKKKKKKKKKKK OHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
that is so rude that they asked u for the money and when u call u should talk to the boss and tell him the way they ask u and all and its RUDE
Posted by: crack | October 23, 2007 9:58 AM
Its chipped at the edge, not cracked.
Posted by: Barry Schwartz | October 23, 2007 10:03 AM
Dude, this is really bad.
According to me it is one of the many proofs that everything is going down.
No SERVICE anymore.
Worse, nowadays you have to do your job AND do the job for the guys you are actually paying to do their jobs, always double/triple check everything, and what do you get ?
Well, you get filed as the next biggest annoying complaining client or person ever !
Until those who judged you find themselves in the same situation THEN they understand why they see you coming and going ranting and mumbling every now and then.
Over here in Belgium good service is like something you should pay extra for, insane.
Posted by: Setimika | October 23, 2007 11:05 AM
The mirror is chipped and your probably going to get soaked on the shower door. Next time,
Call Creative Mirror & Shower. They're the best! www.creativemirror.com
click audio testimonials ....
They're customers love what they do,...and
the way they do it!
Posted by: Allen Pritikin | November 27, 2007 10:43 PM