Top_Costco_Logo.gifLet me tell you something, Costco makes it so hard to buy from them.

I have a business account, where I signed up my brother and business partner to the account at Costco. My wife now wants access, so I tried to renew with her name as an additional card holder via mail. That didn't work.

So I had my wife go in and try to make the change of information to the account and that failed. So then I went in to Costco myself to add myself and my wife to the business account. That failed also.

Why?

They told me that Ronnie, the person on the account, has to write a letter giving me access to add additional card holders. I told them that I pay the bills and not Ronnie. In fact, I have the credit card on file with the account with me now and it has my name on it, not Ronnie. They wouldn't budge. They said they need a letter from Ronnie on company letterhead.

I argued a bit more but it didn't help.

So no Costco for me yet.

Update: Just called Costco's office and they added us. They asked for Ronnie's birthday, I told it to them. Now I will get the new cards in the mail within 7 days and we are set. Wonder why they didn't need company letterhead this time? :)