As many of you know, we have the most popular Jewish prayer book on the iPhone platform, the iPhone Siddur. Every day, I get emails from happy users, thrilled with all the neat and useful features.
But I often get complaints from people on other mobile platforms. Why can't you make the iPhone Siddur for a Blackberry device or a Android device or better yet, a Palm Pre device?
Anyone who emails me about Blackberry, I simply tell them, it won't happen, I am sorry. Why? We cannot make the same user experience on a Blackberry app that we can on an iPhone app. For us to build something for the Blackberry, at this time, would make our product look ten times worse and due injustice to it. It won't lead to a happy customer and happy user. Palm Pre, well, we brought one app to that app market, the Pre Shabbat Shalom and honestly, it wasn't a fun experience. So we are putting that on hold.
We are extremely eager to build apps, specifically our Siddur, for the Android market. However, Android, over two years from when it was launched, still has zero Hebrew support. Yes, you can install Hebrew fonts, but it requires a lot of work and in a sense, requires people to do something they will be afraid to do.
So my question to Google is when will you support Hebrew fonts?
My question is also, should we, RustyBrick, wait? We are strongly considering building the iPhone Siddur for the Android device (aka the Android Siddur), but if Google does not add Hebrew font's we would have to provide a level of tech support that we are not accustomed to. It won't be as easy as installing the app. They will then need to be walked through adding Hebrew fonts, which is a big process for most people. Do we go ahead, build it, charge more and offer that support - or do we wait?
It makes me sad to see Android users lacking a quality Siddur. I don't feel the same for Blackberry users and Palm Pre users - I am sorry. :)
Decisions, decisions, decisions.
Update: Mike, one of the RB developers, wrote a blog post on Can Android Support Hebrew Characters?